1. Introduction
This Privacy Policy describes how Moncafe Sh.p.k. (hereinafter referred to as “Moncafe”, “the Company”, “we”, “our”, or “us”) collects, processes, and protects the personal data of users and customers, in accordance with applicable legislation, including Law No. 9887, dated 10.03.2008, “On the Protection of Personal Data” (as amended).
2. Collection of Personal Data
In the course of its activities, and particularly through the use of its official website
www.moncafe.al,
Moncafe may collect personal data directly from users. This may occur when users voluntarily
complete online forms, submit inquiries, or request information or services.
The personal data collected may include, but is not limited to:
- Full name
- Email address
- Phone number
- Any other information voluntarily provided by the user
The provision of personal data is voluntary; however, failure to provide certain information
may limit the Company’s ability to respond to requests or provide services.
3. Purpose of Data Processing
Moncafe processes personal data solely for legitimate purposes, including:
- The establishment and performance of contractual relationships
- Responding to inquiries and providing requested information
- Customer communication and support
- Compliance with legal and regulatory obligations
Personal data shall not be processed in a manner incompatible with these purposes.
4. Legal Basis for Processing
Personal data is processed based on:
- The consent of the data subject
- The necessity to perform contractual obligations
- Compliance with legal obligations applicable to Moncafe
- The legitimate interests of the Company, where applicable
By using the website and/or providing personal data, users give their consent to such processing
and confirm that the information provided is accurate, complete, and up to date.
5. Data Subject Rights
In accordance with Articles 13 and 18 of Law No. 9887, data subjects have the right to:
- Request access to their personal data
- Request correction or updating of inaccurate or incomplete data
- Request deletion of personal data, where applicable
- Object to or restrict the processing of their data
- Withdraw consent at any time
Requests regarding personal data may be submitted to:
📧 [email protected]
6. Accuracy and Updating of Data
Data subjects are responsible for ensuring that the personal data provided is accurate and current. Moncafe shall not be held responsible for any inaccuracies resulting from outdated or incorrect information supplied by the user.
Users are encouraged to promptly update their personal data whenever changes occur.
7. Data Security
Moncafe implements appropriate technical, physical, and organizational measures to ensure the security and confidentiality of personal data. These measures are designed to protect data against unauthorized access, loss, destruction, alteration, or disclosure.
8. Data Processing and Disclosure
Personal data collected by Moncafe is processed by authorized employees and/or trusted collaborators
who are bound by confidentiality obligations.
Personal data will not be disclosed or transferred to third parties, except in the following cases:
- Where the data subject has provided explicit consent
- Where disclosure is required by law or by competent public authorities
9. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with applicable legal obligations.
10. Withdrawal of Consent
Data subjects have the right to withdraw their consent at any time regarding the collection and processing of their personal data. They may also request the deletion of their data and terminate any relationship established with the Company, in accordance with applicable laws.
11. Acceptance of Policy
By accessing and using the website
www.moncafe.al,
users acknowledge that they have read, understood, and agreed to the terms of this Privacy Policy.
12. Contact Information
For any questions, concerns, or requests related to this Privacy Policy or the processing of personal data, please contact:
Moncafe Sh.p.k.
📧 Email: [email protected]
📍 Address: Lunder, Farke,
Tirane, Albania
